Listing and downloading your file uploads


How to list the uploaded files

You have two ways to view the files and information submitted by your users.

1 - From your page dashboard you can click the “Uploaded Files“ links.

File Request Pro - Your page settings

2- Alternative, from your page settings, on the right side click the link to view the file list

File Request Pro - Your page settings

How to download a file from your dashboard

{warning} File Request Pro is not intended to be use as a File Storage solution. We offer 15 days backup as a measure to avoid lossing your data but we can't make any guarantee that your files will be kept for more than the 15 days in our servers.
We suggest to always sync your upload page to either Google Drive, Sharepoint or Dropbox to avoid lossing your data.

If for any reason a file could not be sync to your cloud drive and you can't download the file from the link on the notification email, you can always download a file from your dashboard.

To download a file, just click the download link on your file list.

File Request Pro - Your page settings

If the file older than 15 days ago, you will see the following error

File Request Pro - Your page settings

If you still need to download that file, please get in touch with us as we may recover it from our backup. Files older than 30 days are automatically deleted and can't be recovered.