* The request limit apply only when sending a file request (Email reminders sequence) using the app. You can share, embed or link your page URL with unlimited end-users and unlimited responses.
Need more than 10 users? Contact us for a custom plan.
All Plans include
Unlimited Clients / End-Users
Share your page URL with unlimited users.
Your logo and color theme
Upload your logo, customize text, colours, buttons, thank you messages, etc
Cloud Drive Integration
Receive your files in SharePoint, OneDrive, Google Drive or Dropbox
Make your upload page part of your website.
Collect all the information you need about clients.
Automatically get notified when clients send you content.
Unlimited upload pages
Create as many branded upload pages as you need.
Collect all the files you require (bandwidth limits apply)
The Compliance Shop
We’ve been very happy with the service, and so have our clients. They love the ability to just drag and drop , and to upload multiple files at one time, we’ve gotten nothing but positive feedback. We definitely have had a great experience so far.
File Request Pro allows us to send our clients a link to upload their documents and creates a folder with their name in our Google Drive. Very simple, clean, and efficient. Works better than when I was using Citrix ShareFile instead of Drive at a fraction of the cost.
What is a request?
A request is when you add a contact to one of your automatic
You can receive unlimited files when sharing your page URL. Direct file uploads do not count toward this limit.
How many files can I receive?
You can receive unlimited files by either sharing your page URL or embedding the page into your website. The only limit is the bandwidth and storage.
How much storage is included?
50 GB for Teams, 100 GB for Business and 10GB for Starter. We only
count files stored in our servers. Files synched with your Cloud Storage and deleted
from FRP do not count towards your storage usage.
You will receive notifications when you use 70% and 90% of the included storage.
Is it possible not to store files in FRP Servers?
Yes. You can choose to automatically delete files from our servers
once your file is already uploaded to your Cloud account (Google Drive, Sharepoint or
Enable this option in your page settings.
How much bandwith is included?
1000GB/Month on the Teams plan and 2000GB/Month on the business plan.
What is the data retention policy?
Your files will be deleted 30 days after cancelling your account or when you use the account deletion feature.
Do you offer one-off pricing?
Yes, you can use File Request Pro for 45 days with a one-time payment of $49. You can choose this option from the subscription section in your dashboard.
What if I forget to cancel?
Please get in touch with us. As long as you have not been using the service excessively, we are happy to refund your most recent billing period.
Am I locked into a long-term contract?
Are there any setup fees or hidden fees?
No and no.
What form of payments do you accept?
We accept all major credit cards.
In some European countries, and in the US, we also accept other bank debit payment methods for annual plan purchases.
Will prices rise in the future?
The price you sign up for now will be the price you pay until you decide to cancel your account. We never increase prices for existing customers.
Is my information secure?
Yes, we take your security very seriously. All the measures we take are available on the security page.
Can I route each upload to a subfolder?
Yes. You can add a form field and use it as your subfolder name.
How much information is 1 GB?
As a rule of thumb, 1 GB is approximately: 600 photos, 5000 documents/PDFs, 30 minutes of video, or 10 hours of audio.
What happens if I run out of data transfer?
You will receive an email notification at 90% capacity, so you can upgrade your plan.
Do people sending me files need an account?
No. All they need is a web browser and an Internet connection.