WORKFLOWS

Stop chasing clients
for documents.

Send each client a checklist of what you need and a deadline. Reminders go out until the files arrive, you approve or send back each one, and the files land in your own cloud storage.

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From a list of names to every document in hand.

Interactive walkthrough · Sample data, no emails sent

BUILD THE CHECKLIST ONCE

Say what you need. Once.

List the documents, pick the folder they should land in and decide when reminders go out. Add your clients. That is the last time you type any of it.

This example collects year-end documents for a bookkeeping team.

Year-end documents · Example setup

Year-end documents

  • Documents to collectBank statements and expense receipts
  • Where files goClients / client name / year-end
  • Reminder schedule3 days after the request, if still outstanding

ONE SEND, FORTY PERSONAL REQUESTS

Every client gets their own link and deadline.

Because the link is theirs, every file that comes back is matched to the right client automatically. No sorting a shared inbox to work out who sent what.

Invitation and reminder emails are yours to word.

Invitation email · Example

TO: ACME STUDIO

Your year-end documents

Hi Alex,

Please send your bank statements and expense receipts by 30 September.

Thank you,
Northline Bookkeeping

NO LOGIN, NO GUESSING

Clients see exactly what to send.

They open the link, see the list, drop the files. No account, no app, no “which attachment did you mean?”. Longer collections can use a guided form with clear steps.

Explore guided forms
Acme Studio’s personal request · Example
N NORTHLINE BOOKKEEPING

Your year-end documents

Due 30 September

Bank statements & expense receipts2 sample files ready to send

REMINDERS CHASE, YOU APPROVE

Late clients get reminded. You get the files.

Reminders go out on your schedule and stop the moment a request is complete. Approve each file as it arrives, or send it back with a note and the client is asked again.

Acme Studio is still awaiting files. Try completing their sample request in step 3.

Year-end documents · Illustrative tracker
Acme StudioReminder scheduled
Pending
Harbor DesignReminder sent 2 days ago
Pending
Oak & Co.Documents received
Completed

Files follow your chosen naming and cloud folder rules.

Walk through the four steps.

Who is done, who is late, who needs a nudge.

Every request in one list with its status and deadline. Open the one that needs you and leave the rest to the reminders.

Current Workflow request list with four sample clients, completed, pending and overdue statuses, due dates and progress.
Workflow request list · Sample data View full-size screenshot

The follow-up runs itself.

One place to see every request, every reminder and every file that came back.

Approve or send back each file

Reject a blurry scan or the wrong year with a note. The client is asked again, without you writing an email.

Approve and send back

Reminders that stop when the files arrive

Choose when emails go out for outstanding requests. The moment a request is complete, the chasing stops.

Requests and reminders

Files land where your team already works

Named from the client’s answers and filed in Google Drive, OneDrive, SharePoint or Dropbox. No portal, no second copy.

File naming and folders

WHEN TO USE A WORKFLOW

You have a list of people
who owe you documents.

Forty clients, one deadline, and no appetite for forty follow-up emails. That is a Workflow.

  • Year-end document collectionForty accounting clients, one send, and the late ones get chased for you.
  • Borrower documentsEach applicant gets a personal checklist and deadline. Wrong document? Send it back.
  • Client onboardingWalk each new client through the documents and details you need, step by step.

Personal requests. Confidential documents.

Files are encrypted in transit and at rest. A Data Processing Agreement is available to support your GDPR obligations.

Explore security and activity records

JUST NEED A LINK PEOPLE CAN KEEP USING?

Start with an Upload Page.

Share one link or embed it on your website. Clients send files whenever they need to, with the same automatic naming and folders.

Explore Upload Pages

Send the request once.
Let the reminders do the rest.

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