Conditional logic (for upload pages)

Conditional logic means you can make upload pages as relevant as possible for your individual clients. Depending on their answers, they will see certain questions, while others will be hidden.

Benefits of conditional logic for upload pages

Conditional logic reduces the number of questions your clients need to answer, and means they don’t have to waste time skipping over irrelevant fields. The result is a better user experience for your customers, which should translate to a higher response rate for you.

Conditional logic and File Request Pro

You can add conditional logic to these form fields:

  • Text
  • Long text
  • Email
  • File upload
  • Checkbox
  • Multiple choice
  • Dropdown
  • Date
  • Hidden

Simply go to the upload page you want to work on. Choose ‘Settings’ and ‘Form Fields’. Then add conditional logic to the form field that you want to show or hide.

Example of conditional logic

In this upload page, respondents are asked to specify what type of company they have. They are given a choice of several options using a dropdown field.

If they answer ‘Limited Liability Company’ they are shown this question: ‘What is your EIN?’.

You can specify this option using conditional logic.

If they choose another answer, they aren’t asked to enter an EIN, and move straight onto the next question.

Need more help with conditional logic?

Our help article on conditional logic shows you in step-by-step detail how to use this feature.